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Time-Out Void {#um-processing-timeout-void-intro}
=================================================

This section describes how to void an authorization, capture, refund, or credit when you do not receive a response within the time allowed and the transaction times out. To use this feature, you must include a unique value in the clientReferenceInformation.transactionId field in your payment, capture, refund, or credit request and use the same unique value for the clientReferenceInformation.transactionId field in this request to reverse the transaction.

Endpoint {#um-processing-timeout-void-intro_d7e585}
---------------------------------------------------

**Production:** `POST ``https://api.cybersource.com``/pts/v2/voids/`{#um-processing-timeout-void-intro_d7e594}  
**Test:** `POST ``https://apitest.cybersource.com``/pts/v2/voids/`{#um-processing-timeout-void-intro_d7e604}

Required Field for a Time-Out Void {#um-processing-timeout-void-reqd-fields}
============================================================================

[clientReferenceInformation.comments](https://developer.cybersource.com/docs/cybs/en-us/api-fields/reference/all/rest/api-fields/client-ref-info-aa/client-ref-info-comments.md "")
:
Set this field to `REVERSAL Timeout`.

[clientReferenceInformation.transactionId](https://developer.cybersource.com/docs/cybs/en-us/api-fields/reference/all/rest/api-fields/client-ref-info-aa/client-ref-info-transaction-id.md "")
:

REST Example: Time-Out Void {#um-processing-timeout-void-ex-rest}
=================================================================

Request

```
{
  "clientReferenceInformation": {
    "comments": "VOID Timeout",
    "transactionId": "888858556"
  }
}
```

Response to a Successful Request

```
{
  "_links": {
    "self": {
      "method": "GET",
      "href": "/pts/v2/voids/6502849034136438604002"
    }
  },
  "clientReferenceInformation": {
    "code": "1650284903396",
    "transactionId": "888858556"
  },
  "id": "6502849034136438604002",
  "orderInformation": {
    "amountDetails": {
      "currency": "EUR"
    }
  },
  "status": "VOIDED",
  "submitTimeUtc": "2022-04-18T12:28:23Z",
  "voidAmountDetails": {
    "currency": "EUR",
    "voidAmount": "10.00"
  }
}
```

Response to a Declined Request

```
{
  "id": "6502858209346457804004",
  "submitTimeUtc": "2022-04-18T12:43:41Z",
  "status": "INVALID_REQUEST",
  "reason": "INVALID_DATA",
  "message": "Declined - One or more fields in the request contains invalid data"
}
```

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